Refund policy

We want you to love your purchase. If you are not completely satisfied, we’re here to help.

Returns

    •    We accept returns within 14 days of delivery.

    •    Items must be unused, unworn, and in the same condition as received.

    •    Items must be returned in their original packaging.

Non-returnable items

For health and safety reasons, the following items are non-returnable:

    •    Items that have been used or opened

    •    Personal care or hygiene items

    •    Final sale items

Damaged or incorrect items

If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with photos so we can resolve the issue promptly.

Due to hygiene and safety reasons, we do not accept returns on opened or used baby products.

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos or videos of the issue.

Approved refunds will be issued to the original payment method within 5–10 business days after review.

We do not offer refunds for:

• Change of mind

• Incorrect address provided by the customer

• Delivery delays caused by the carrier

 

Refunds

    •    Once your return is received and inspected, we will notify you of approval or rejection.

    •    Approved refunds will be issued to your original payment method within 5–10 business days.

    •    Shipping costs are non-refundable.

Return shipping

    •    Customers are responsible for return shipping costs unless the item was defective or incorrect.

How to start a return

Please email us at iaamsco@gmail.com with your order number and reason for return.